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General

How does Advisory Apps handle data privacy and PDPA compliance?

Data privacy is built into our development process from day one, not bolted on as an afterthought. We design every system to comply with Malaysia's Personal Data Protection Act (PDPA) and can adapt to international frameworks like GDPR when required.

Technical Safeguards

  • Encryption at rest & in transit: All sensitive data is encrypted using AES-256 at rest and TLS 1.2+ in transit. Database-level encryption is standard on AWS RDS, GCP Cloud SQL, and Azure SQL.
  • Role-based access control (RBAC): Users only access data relevant to their role. Admin panels enforce granular permissions across read, write, and delete operations.
  • Audit logging: Every data access and modification is logged with timestamps, user IDs, and IP addresses — providing a complete compliance trail.
  • Data minimisation: We collect and store only the data your application genuinely needs. Personal data retention policies are configured per project requirements.

PDPA Compliance Features

  • Consent management: Users are presented with clear consent forms before data collection, with the ability to withdraw consent at any time.
  • Data access requests: We build admin tools that let you respond to data subject access requests — exporting or deleting a user's personal data on demand.
  • Breach notification: Monitoring and alerting systems detect unauthorised access attempts, enabling timely notification as required by PDPA.

Proven in Regulated Industries

We have built privacy-compliant systems for healthcare (MedicalMet handles patient medical records across 300+ clinics), government (MyJPJ), and financial services — all sectors with strict data handling requirements. These are not theoretical capabilities; they are production-tested patterns we apply to every project.

Internal Security Practices

Our own team follows strict protocols: private Git repositories with branch protection, environment-separated secrets management, mandatory code reviews, and NDAs for all team members. Your data never leaves our controlled infrastructure.

Have specific compliance requirements? Contact us and we will walk you through our security architecture in detail.

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