MedicalMet
Clinic Management & Patient Engagement Platform
All-in-one clinic management system with AI-powered treatment notes, EMR, queue management, patient app, and automated WhatsApp engagement — built for multi-branch healthcare practices.
Overview
About this project
MedicalMet is a comprehensive clinic management platform developed by Advisory Apps that digitises every touchpoint of a healthcare practice. From AI-powered voice-to-text treatment notes and digital anatomical charts to automated WhatsApp reminders, loyalty programs, and LHDN e-Invoice compliance — it replaces fragmented tools with one unified system serving front desk, clinicians, and patients alike.
What We Delivered
Key features & capabilities
Appointment Scheduling
Organized calendar for managing staff schedules with online booking and waitlist automation.
Queue System
Smart patient flow management with room assignment and direct doctor-to-patient calling.
Electronic Medical Records
Cloud-based EMR consolidating all patient records across branches.
Treatment Note AI
Hands-free voice recording that transcribes and populates clinical templates automatically.
AI Clinical Timeline
AI-generated summaries of patient medical history with visual treatment timelines.
Digital Anatomical Charts
Custom diagram annotation with digital drawing tools saved to patient records.
Medication Dispensary
Inventory management, stock tracking, and accurate medication dispensing with batch/expiry control.
Patient/Client App
Mobile app for patients to view history, appointments, vouchers, and loyalty points.
Online Booking
24/7 patient booking through branded pages with instant calendar synchronization.
WhatsApp Reminders
Automated appointment reminders, confirmations, and promotional messages via WhatsApp.
Google Review Automation
Automatic review requests via WhatsApp post-visit to boost clinic ratings.
Customer Loyalty Program
Points earning and redemption system with vouchers for patient retention.
AI Customer Profiling
Behavioral analysis for patient segmentation, retention prediction, and targeted outreach.
Commission Plans
Staff commission tracking with real-time statements and performance reports.
Stock/Inventory Control
Complete lifecycle management with low-stock alerts and inter-branch transfers.
Insurance Panel Pricing
Customizable configurations for insurance claims and panel management.
LHDN e-Invoice
Automatic invoice submission to MyInvois portal with QR code generation.
Reports & Dashboard
Over 30 comprehensive reports for business performance tracking and centralized management.
Packages
Customer package management with sharing, upgrade options, and usage tracking.
Online Payment
Secure payment processing through patient app or website.
WhatsApp Blasting
Bulk filtered messaging with targeting by demographics, visit history, and treatment type.
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