What does your maintenance package include?

Our maintenance packages are designed to keep your application secure, performant, and up-to-date. Here is what a typical monthly maintenance plan includes.

Core Maintenance Services

Server & Infrastructure Monitoring

• 24/7 uptime monitoring with automated alerting
• Server health checks (CPU, memory, disk, network)
• Automated backup verification and disaster recovery testing
• SSL certificate renewal and management

Security

• Monthly dependency vulnerability scans and patching
• Security updates for frameworks and libraries
• Firewall rule reviews and access control audits
• Incident response for security-related issues

Platform Updates

• Android and iOS SDK updates for continued app store compliance
• Browser compatibility testing for web applications
• API version migration when third-party services update their endpoints

Performance Optimisation

• Database query optimisation and indexing
• CDN and caching configuration reviews
• Page load and API response time monitoring
• Resource usage optimisation to control hosting costs

Bug Fixes & Feature Hours

• Priority bug fixes (critical issues within 2 hours, standard within 1 business day)
• A set number of feature enhancement hours per month (typically 10–40 hours depending on the plan)
• Unused hours can roll over to the next month (terms vary by plan)

Monthly Reporting

Each month you receive a maintenance report covering uptime statistics, issues resolved, updates applied, performance metrics, and hours used. This gives you full visibility into what your maintenance budget covers.

Custom Plans

We tailor maintenance plans to your specific needs. A simple informational website needs less than an enterprise SaaS platform with thousands of users. Contact us to discuss a plan that fits your application and budget.